AN ASSESSMENT OF THE IMPACT OF WORK-FAMILY INTERFACE ON QUALITY OF WORKLIFE OF SELECTED BANK EMPLOYEES IN PORT HARCOURT: AN EXPOSITORY FACTOR ANALYSIS APPROACH

Nkpah, Young Aakpege

Department of Sociology,

University of Port Harcourt, Choba, Port Harcourt, Rivers State, Nigeria

E-mail:youngitize2020@yahoo.com

ABSTRACT

The paper is an assessment of the impact of work family interface on quality of worklife of selected bank employees in Port Harcourt. Past and extant work-family  research have often suggested that the effective management of the interface between work and domestic life remains a central challenge for employer and employees across institutional contexts. Quality of work life which allows for union activities are frowned at in the banks. It follows that the prevailing provision, for quality of worklife are unfavourable for the achievement of customer satisfaction, excellences shared ambitions and tenacity of bank reforms. Three variables each from quality of worklife of bank staff (QWLBS) and three from work-family interface  of bank staff (WFIBs)were carefully decoded, classified using factor analysis with all the rating data on different attributes and reduced down to a few important dimensions. The study revealed that external variables affect the condition of work-family interface and quality of worklife in the studied banks. The study further recommends that socio-cultural variable should be taken into consideration in designing both the technical and social components of jobs.

Keyword: Work Family Interface (WFI), Quality of worklife, Factor Analysis, Humanization of Work , Banking System.