Effective Internal Communication Flow as Panacea for Staff Productivity in Organizations

¹ALIMI BABA GANA ²BINTUKACHALLA GALADIMA ³ALAMAI MUSTAPHA ⁴HASSAN SULEIMAN

¹ Department of Agricultural Technology, Ramat Polytechnic, Maiduguri

² Department of Sociology & Anthropology, University of Maiduguri.  

³ Department of Language and Liberal Studies, Ramat Polytechnic, Maiduguri

⁴ Department of Social Services, Ramat Polytechnic, Maiduguri

Email: bgalimi@yahoo.com & bgalimi@gmail.com

ABSTRACT

This paper examines the effectiveness of internal communication flow as a panacea for staff productivity in organizations. It is scholarly agreed that effective internal communication is a powerful weapons that could generates productivity and equally reach consensus that sound internal communication flow plays a vital roles in productivity of the employees. It is also argued that most of the organizations whose productivity output is low are those organisation with poor internal communication networks and possibly the workers lack the appropriate skills and knowledge necessary for achieving the organizational goals and objective (Alimi, B.G. 2013). It is however noted that success of organization depends on efficiency and effectiveness of communication. Communication according to Olaleye (2006) is intended for suggestions, feeling, opinions and facts correctly and accurately from one person to another (In Alimi B.G. 2013. P3). A descriptive survey and comparative design methods were used to collect accurate information and investigated the phenomena surrounding internal communication flow and staff productivity. Several empirical studies and related relevant literatures on the subject were thoroughly examined and found relevant primary and secondary method of data collection was utilized to comprehend the work. A structured questionnaire was distributed and interviews conducted successfully, while observations examination and scoring of respondents were equally conducted for forty selected respondents of various specialisations and hierarchies. The target populations of this paper were the staff of both public and private organisations, while the total populations of both was eight hundred (800) manpower strength, made up of four hundred per sector that constitute the sample frame of this study. A stratified and systematic random sampling were incorporated to draw out sample respondents and select the respondents from the list in each stratum without bias and discrimination as regards to the variable the study adopted as criteria. A closed ended questionnaire form was designed to assess the selected forty (40) staff. In accordance to 5 point Likert scale. Both the public and the private shared twenty (20) each out of the forty adopted. The data collected analysed based upon the research questions and hypotheses. A statistical technique of simple frequency distributing and percentages was used to calculate the data obtained, while mean, and standard deviation was equally used to answer the research questions. Other statistical method incorporated is Person’s Product Movement Correlation Coefficient (PPMCC) was also used to test the single null hypotheses advanced to determine the relationship between the effective internal communication flow and staff productivity in both public and private organizations. The hypotheses was tested at 0.05 level of significant at one tailed t-test and the result was strongly repeated and maintained that there are no relationship, thus, effective internal communication is the by-product of staff productivity in organizations. (Field Survey, 2014).