THE PERSPECTIVES AND STRUCTURAL CONTRADICTIONS OF THE NIGERIAN POSTAL SERVICE: A NEOLIBERAL APPROACH

¹Nwanolue, B.O.G. and  ²Victor Chidubem Iwuoha

¹Department of Political Science, Anambra State University, Igbariam Campus, Nigeria

²Department of Political Science, University of Nigeria, Nsukka

princenwanoluebog@yahoo.com,tchydubevick@yahoo.com

ABSTRACT

Nowadays, nobody is very comfortable with the way the Nigerian Postal Service (NIPOST) works. The issue is not only that lesser people now visit NIPOST but that NIPOST actually has less to offer them. It is even much harder to imagine this, especially when NIPOST is conveniently and enviously staffed, workers take-home packages intimidating, and staff training – regular and superb. Even so, the organization is in the verge of collapsing. There are genuine fears that it may be haplessly thrown into private hands, as did her contemporaries. Upon this bleak premise, this paper seeks to link between the structural defects of the NIPOST human resource capacity and poor service delivery. The qualitative methods of data collection and analysis are applied. We conclude, relying upon the neoliberal framework, that the structuring of NIPOST is not so amenable to the prevailing postal market operation. Such inherent conflict poses serious obstacles on qualitative service delivery.However, we are optimistic that NIPOST can perform efficiently, ownership status notwithstanding, provided it is well restructured alongside the pervasive market patterns, like those privately owned.

Keywords: NIPOST, Service Delivery, Mails, Remuneration, Postal Market, Human Resource etc.