Table of Contents

Six Critical Business Challenges and the Performance of Small Scale Business

Enterprises in Bida Metropolis

Mohammed, T. Haruna, Mustapha N. Mustapha & Muhammad H. Shafii                              1 – 11

Tax Audit and Revenue Generation: A Theoretical Perspective

Utile Bem Joseph, Gbaa Benjamin and P.I. Zaiyol                                                                   12-26

The Influence of Workplace Spirituality on the Relationship

between Organizational Justice, Leadership and Deviant Behaviour

Michael Olalekan Adeoti, Jamila Gana& Ladan Usman                                                        27-48

Creating, Communicating and Sustaining Customer’s Value:

A Survey of the Telecommunication Service Providers in Nigeria

Peter, Danjuma U., Atodo Ocholi Wilfreds & Ogah Arome Victor                                          49-69

Assessment of Customers’ Expectations and Perceptions of Service

Performance in the Hospitality Industry in Nigeria using SERVQUAL Model

Anetoh, John Chidume                                                                                                            70-93

Sources of Financing Small Scale Enterprises in Bida, Niger State, Nigeria

Amina Moh’d Doko, Habiba Bako Mohammed & Alkali Larai Fati                                        94-100

Entrepreneurship Development:  A Panacea for Unemployment Reduction

in Nigeria

Ayodele, Oloruntoba Churchill, Ozimede, Elizabeth I. & Alhaji, Salihu Mohammed              101-111